Motivation

To be able to communicate with your applicants via your own phone number/WhatsApp Business account you must first create a Meta Business account or, if available, connect your existing Meta Business account account via our embedded sign-Up.

Requirements

a (business) telephone number where you can receive a verification code by SMS or phone call. This can be a mobile number or landline number. It must be free and not already be used for WhatsApp.
A Facebook account that has administrator access to your company's Meta Business account. If your company does not yet have a Meta Business account, you can create one now via our embedded meta sign up.

If you have previously used a test number from us and...

only use the bot, please go to FunnelBridge > Settings > Application bot setup
also use messaging, please go to FunnelBridge > Settings > Direct Communication Setup.

Now select the option “Disconnect and connect own number”:

Start the embedded signup

If you have the phone number and your Facebook account to hand, you can now create a WhatsApp Business account via your existing Meta Business account or create a new one if necessary:

1.Login to your Facebook account

After you click “Continue via Meta Business”, a form will open in a separate window. You can now log in with your Facebook account. ATTENTION: If no window opens, please check whether it has been blocked by your browser settings or has opened on another screen:

2.Permission to connect your WhatsApp Business account

After you have logged in with your Facebook account, you must give us (Ruhr Solutions) permission to link your WhatsApp Business account:

3.Create or choose existing Meta Business account

You can now choose to either create a new Meta Business account or choose an existing account, if you already have one:

You will then be asked for information about your company.

Important: Enter your current company website and not the Recruitee career page. Otherwise there is a risk that your account will be blocked. If you you choose an existing one your company information will automatically be prefilled:

4.Create your WhatsApp Business account

Nex you can give a name for the account and choose the display name which will be shown to your candidates:

5. Verify your phone number

In the last step, you can now enter your telephone number and verify it via SMS or phone call:

6. Add a valid credit card

You will now be asked in FunnelBridge to enter a valid credit card for your WhatsApp Business account. To do this, click on “Open WhatsApp Business payment method”:

You can now deposit your credit card:

Summary
Congratulations 🥳! You have connected your WhatsApp Business account with FunnelBridge. You can now communicate with your applicants via your own phone number.

IMPORTANT note:

If you have already integrated FunnelBridge into your Recruitee career site with our test number, you will need to enter the integration code with your own number there again.